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FAQ – CampusCard-Bonus

How does the CampusCard bonus program work?

Use your CampusCard to pay for your meal in the Mensa. You will automatically collect one CampusCard bonus point for each meal. When you have collected 30 bonus points, you will be credited 5 euros on your CampusCard.


What do I have to do to collect bonus points?

Pay for your Mensa meal with the CampusCard and 20 minutes later you will automatically be credited with a bonus point.


How many bonus points can I collect per purchase?

For every Mensa meal paid for with the CampusCard, you can collect one bonus point. The side dishes at a price of 80 cents each do not count as one meal.


With which Mensa meals can I collect a bonus point?

The following meals each bring one bonus point:

  • regular meal including 2 side dishes
  • mensaVital meal
  • large salad
  • side dish menu for 2,20 Euro

Until when can I collect bonus points with my CampusCard?

The promotion period runs from 1 February to 31 July 2020. During this time, you can collect bonus points.


What happens with my bonus points after the promotion period has ended?

Even after the end of the promotion period, you can still exchange 30 CampusCard bonus points for 5 euros CampusCard credit.


Do I have to register for the bonus program?

No, a separate login or registration is not required.


Can I also collect bonus points with the CampusCard when copying, washing laundry or in the library?

No, for paying for copies, at washing machines or in the library, no bonus points are credited. You only receive bonus points for payments with the CampusCard in the Mensa.


In which Mensa can I collect bonus points?

With your CampusCard you can collect bonus points in the following Mensas:

  • Mensa Heinrich-Plett-Straße
  • Mensa 71 (Wilhelmshöher Allee)
  • Zentralmensa (Holländischer Platz)
  • Bistro K10 (Holländischer Platz)
  • Mensa Steinstraße (Witzenhausen)
  • Mensa Kunsthochschule (Menzelstraße)
  • Moritz (next to Zentralmensa)


How can I convert the bonus points into credits?

When you have collected 30 bonus points, our staff at the cash desks will inform you. They can credit the 5 euros directly to your CampusCard.

You can also have the 5 euro CampusCard bonus credited to your CampusCard at the information desk in the Campus Center.


Where can I redeem my bonus credit?

You can redeem the CampusCard bonus at all Mensa and cafeteria cash desks as well as at the information desk in CampusCenter.


How can I check how many bonus points I have already collected?

Actually, You can print out your bonus points balance at any time at the cafeterias and Mensas. If you've just paid, you will have to wait 20 minutes. Only then can the new CampusCard Bonus Point be recorded. But currently we have a technical problem with the receipt printing. The points will of course be collected. But we can't print the score at the moment.



Can I transfer my bonus points to another CampusCard?

No, bonus points already collected cannot be transferred to other cards.



What happens to my bonus points if I lose my CampusCard or if it breaks?

Unfortunately, if you lose your CampusCard or it is broken, we are not able to restore any bonus points you have already collected.



Can I also withdraw the 5 Euro credit in cash?

No, a cash payment of the credit is not possible.


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