As a resident of a residence hall, you can report any damage online here. - Studierendenwerk Kassel

Damage Reports

Please note: In technical emergency cases – such as heating failure, burst water pipe or total power failure, please call our emergency service:

During our office hours
Monday-Thursday, 7.30 a.m.-3 p.m.
Friday, 7.30 am - 12 noon
Tel.: +49 561 804 2827

Outside our office hours
Monday-Thursday from 3 p.m.
Friday from 12 noon
Saturday, Sunday and holidays
Tel.: +49 561 804 2598

Information about the Online Damage Report

How to fill in the following online notification form correctly (PDF)
For information on the costs of repairs, replacements, or cleaning, please check our price list

Notification form - in case of technical problems

Boxes marked with * are mandatory and must be filled in!

Who reports the damage?

Last name *

First name *

E-Mail *

Damage Report

Where did the damage occur? (Room number/Room): *

Description of the damage or defect: *

Technical service of Studierendenwerk may need access to your room in order to fix the damage. Please inform us, whether you entitle the technical service to enter your room in your absence: *

Yes . I entitle technical service of Studierendenwerk to enter my room in my absence.

No . I do not entitle technical service of Studierendenwerk to enter my room in my absence. Please ask me for an appointment.

(Upon receipt of your damage notification we will suggest a date as soon as possible)

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Imageupload

Maximum file size: 3MB
File type: jpg

Data protection policy

The data transferred in the context of this form serve exclusively for the purposes of damage regulation. Your data will be stored and processed electronically.

Studierendenwerk Kassel is not liable for damages of any kind that may arise from the knowledge that third parties may gain unauthorized data users and the use they make with them.

Data protection: *

Please confirm that you have read Data protection policy* and that you agree with the conditions: