There for you in case of emergency
Regardless of whether there's a power outage in your student hall or you've locked yourself out—help is usually just a phone call away.
Student Hall Emergencies (e.g., heating failure, power outage, burst water pipe)
- Our emergency service is available 24/7: +49 160 905 714 72
Please report any other damage – whether in your room or in the student hall – using our online damage report.
Locked out in Kassel?
Please contact our Technical Service: +49 160 905 714 72.
During our office hours
- Monday-Thursday, 7.30 a.m.-3 p.m.
- Friday, 7.30 am - 12 noon
the locking service costs 20 Euros.
Outside our office hours
- Monday-Thursday from 3 p.m.
- Friday from 12 noon
- Saturday, Sunday and holidays
the locking service costs 92,50 Euros.
Locked out in Witzenhausen?
During our office hours
- Monday-Thursday, 7.30 a.m.-3 p.m.
- Friday, 7.30 am - 12 noon
please contact the student hall administration in Witzenhausen: +49 561 804 1202.
Please note: The locking service costs 20 Euros.
Outside our office hours
- Monday-Thursday from 3 p.m.
- Friday from 12 noon
- Saturday, Sunday and holidays
the company Laudahn (Mühlstraße 10, 37213 Witzenhausen) will take care of the locking service: +49 5542 71254.
Please note: The fixed price is 40 Euros.
